Shipping Policy

At RK Élégance, we are committed to delivering your order as quickly and safely as possible.

Delivery Areas

We currently deliver to all governorates across Egypt.

Processing Time

Orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is 2 to 5 business days, depending on your location.

• Cairo & Giza: Typically 2–3 business days.
• Other Governorates: Typically 3–5 business days.

Please note that delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location.

Order Tracking

Once your order has been shipped, our customer service team may contact you to confirm the delivery details.

Delivery Attempts

Please ensure that the shipping address and phone number provided are accurate. If the courier is unable to reach you after multiple attempts, your order may be returned.

Questions

If you have any questions regarding your shipment, please contact our customer support team. We are always happy to assist you.